MSS Laundry, located at 891 Hughes Drive, Traverse City is the largest healthcare central laundry in the northern half of Michigan. Our customers include nine hospitals, one commercial resort, and more than 20 smaller accounts.
MSS provides comprehensive linen services, including rental and cleaning of linen, delivery to and pickup at the customer's location, and other value-added services. These services are provided for a very competitive, all-inclusive price per clean pound delivered. Certain specialty linen is provided on a per piece basis.
Our order fill rates have consistently been 99 percent or above for more than four years. Most of our customers have been with us for more than five years, and our customer satisfaction averages 97 percent. We purchase very high quality linen and process it using state-of-the-art equipment. The result is an efficiently delivered, high quality product; excellent service; and high customer satisfaction and retention.
We have some additional capacity and are currently able to accept new customers. Please call Eve Osga, Plant Manager, at (231) 935-9522 to request a quote.